Digital Transformation Strategies

How are companies meeting the challenge of digital disruption?

What are keys to a successful digital transformation strategy?

Join the conversation, share and learn about best practices at every stage of the digital transformation journey.

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Gregory North

Principal, Digital Transformation, Outsourcing Institute
Content Chairperson
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Gregory North is a Principal Advisor to the Outsourcing Institute on Digital Transformation and an Avasant Distinguished Fellow. He founded Globe North LLC, which provides advisory services in strategy, business transformation and business...

What Digital Transformation is really for: Creating New Value

Digital Transformation is hot, no question about that. Every company knows they need a digital strategy. Every competitor is seeking a digital edge. Hundreds, no thousands of companies are out there right now, ready and willing to help you find your digital way. Talent is twice, no ten times more marketable when RPA or AI […]

By- Gregory North

Process Led Automation

Making Digital Transformation Work for You and Your Customers Digital transformation is dramatically transforming the landscape of business process outsourcing.  Automating out manual work in services the way manufacturing automated assembly lines offers the prospect of reducing variation, increasing velocity, reducing cost and improving quality – all at the same time. The “robots” here are […]

By- Gregory North

Executive Expert Interview: Digital Convergence Preview with Mark Etwaru, Digital...

Digital transformation leader who has worked with Estee Lauder, Broadridge, Johnson and Johnson and AIG joins Outsourcing Institute President, Daniel Goodstein, to explore: How transformation starts within the organization What’s the biggest hurdle to real transformation? The most exciting tech within social, cloud, mobile, AI and blockchain Pain points and the future of digital transformation […]

Executive Expert Interview with BNY Mellon’s Michael Hoffman

BNY Mellon’s VP Innovation & Growth Strategy Leader, Michael Hoffman joins Outsourcing Institute President, Daniel Goodstein, to explore: Cutting costs and how to gain internal support How to create the business case and determine how to ensure ROI Defining what bank transformation to technology-as-a-service model mean and it’s impact The importance of having a Chief […]

By- The Outsourcing Institute

Executive Expert Interview: Digital Convergence Preview with Yolanda Williams at...

Walmart’s Senior Manager and Principal Technology Manager, Yolanda Williams joins Outsourcing Institute President, Daniel Goodstein, to explore: Getting started with transformation and who should be involved How to scale transformation How to balance the need for speed of transformation and innovation with governance The future of digital and transformation at Walmart Yolanda Williams will delve into […]

By- The Outsourcing Institute

Digital Convergence Conference 2018 Presentations

Thriving in the Digital Age: Leveraging the Power of Digital Transformation in Enterprise Sourcing   Keynote: Mainstreaming Digital: From Sourcing to Enterprise Transformation Tanvir Khan, President & Global Head, NTT DATA View Here   Reach the Peak in your Digital Transformation Journey Tim Leger, SVP – Business Process Transformation, Sutherland View Here   Case Study: […]

By- The Outsourcing Institute

Executive Expert Interview: Digital Convergence Keynote Preview with Samira Kaderali...

GE’s Digital Transformation Leader, Samira Kaderali joins Outsourcing Institute President, Daniel Goodstein, to explore: Goals behind GE Digital What’s made GE successful and actually industry-leading? GE’s motive behind decreasing outsourcing by 15% Insight on GE’s partnership models and their vision for the next several years Samira Kaderali presented the keynote presentation about digital disruption and the end of […]

By- The Outsourcing Institute