10 principles for winning the game of digital disruption
A high-stakes global game of digital disruption is currently underway. It is enabled by the latest wave of technology: advances in artificial intelligence, data, robotics, the internet of things, and new software-enabled platforms. As a result, the prevailing business models in every industry could drastically change. For every company, this is an immense opportunity to […]
3 Strategies to Digitize Your Shared Service Center
Introduction Shared Service Centers (SSC) continue to deliver greater value year over year. In Deloitte’s 2017 Global Shared Services Survey, 3 out of 4 respondents saw productivity increases of 5% or more in the past year. Due to the success of SSCs, companies tend to expand the scope of shared service initiatives, integrating increasingly more knowledge-based […]
Design Problem Solving in Business
It’s unfortunate and it’s true. But it’s not unavoidable. There are ways that let you stack the deck in your favor and increase your product or service’s chances of success. Design Thinking employs problem solving before the problems even appear in order to increase your success. Companies have to face the facts. It’s not enough […]
Digital Convergence Conference 2018 Presentations
Thriving in the Digital Age: Leveraging the Power of Digital Transformation in Enterprise Sourcing Keynote: Mainstreaming Digital: From Sourcing to Enterprise Transformation Tanvir Khan, President & Global Head, NTT DATA View Here Reach the Peak in your Digital Transformation Journey Tim Leger, SVP – Business Process Transformation, Sutherland View Here Case Study: […]
Digital Convergence Recap with Co-Chairs Anupam Govil & Gregory North
Dan Goodstein, President at the Outsourcing Institute sat down with Co-Chairs Gregory North, Principal of Digital Transformation Practice of Outsourcing Institute, and Anupam Govil, Partner of Avasant to recap the Digital Convergence Conference. The Interview Explores: What differentiates the Digital Convergence Conference from others? Why is it important for the industry to get together to […]
Digital Transformation – Taking Shared Service Models to the Next Level of Performance
Shared services are a well-established key lever in business transformation, leveraging centralized operations, standardization of business processes and platforms, and outsourcing to reduce costs of operations. Organizations are now taking the power of shared services to greater levels through digital transformation using agile applications to rapidly redesign, automate and optimize business processes. View the replay […]
Empowering Beyond D.C. 2017 Thought Leadership Panel: IDB, World Bank, Embassy of India
Thought Leadership Panel titled “The New Economic Development Model for a Digital World”
Empowering Beyond DC 2017 Speaker Louise McCarthy, CIO Transformation, EBRD
As Transformation CIO, Louise has worked on major Global CIO transformation for over 13 years in a number of major successful transformation roles, covering IT commercial sourcing, Organisation design, Data Strategy, SMART store digital, IT Innovation, Major cost reduction, Sourcing Strategy, Strategic objectives, Performance management, IT cost transparency recharges, PMO and Global Portfolio, investment manager […]
Executive Expert Interview with BNY Mellon’s Michael Hoffman
BNY Mellon’s VP Innovation & Growth Strategy Leader, Michael Hoffman joins Outsourcing Institute President, Daniel Goodstein, to explore: Cutting costs and how to gain internal support How to create the business case and determine how to ensure ROI Defining what bank transformation to technology-as-a-service model mean and it’s impact The importance of having a Chief […]
Executive Expert Interview: Digital Convergence Keynote Preview with Samira Kaderali at GE
GE’s Digital Transformation Leader, Samira Kaderali joins Outsourcing Institute President, Daniel Goodstein, to explore: Goals behind GE Digital What’s made GE successful and actually industry-leading? GE’s motive behind decreasing outsourcing by 15% Insight on GE’s partnership models and their vision for the next several years Samira Kaderali presented the keynote presentation about digital disruption and the end of […]