Digital Services

The convergence of software, services and digital channels is resulting in a paradigm shift within the Services industry. Traditional services firms are transforming to help their customers through the Digital journey. Organizations are increasingly relying on Service providers as partners to help them transform into a Digital enterprise.  By combining the power of Digital Services such as analytics, mobility, IoT, automation and cloud, organizations can enhance customer engagement, improve performance and drive new growth opportunities in a Digital world.

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Anupam Govil

Avasant
Content Chairperson
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Anupam has over 25 years of experience providing sourcing, business and globalization advisory services to global enterprises and private equity funds. He has advised technology and services firms on their global expansion plans through a c...

Digital Singularity and a Case For Humanity

We’ve had the opportunity to interview Kevin Parikh, CEO and Senior Partner at Avasant, a leading management consulting firm. Through this interview, he gives a short preview to his upcoming book on Digital Singularity and a case for humanity.   What is your opinion on some of the more exciting trends on the Digital frontier? […]

By- The Outsourcing Institute

Digital Transformation: Does It Require A New Kind Of Leadership?

Sitting in Silicon Valley last month, listening to start-ups and tech evangelists while looking at this story on the European Commission’s plans for free WiFi in public spaces, it felt as if the rest of the world – and far away Europe – was very dated. Is that an inevitable perspective from that unique vantage point […]

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

2017 Travel Tech Trends – Insights to Surf a Changeable...

The travel industry is increasingly fragmented, full of different players in a very competitive environment; this situation leads to massive restructuring at all levels, disruption of vertical value chains, and “friend-enemies” environments.

By- Avasant