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John is founder and CEO of NelsonHall, the leading Outsourcing Research and Analysis firm, and is widely regarded as one of the world's leading authorities on Business Process Services (BPS).John remains actively involved in customer assign...
A White Paper on Finding Balance Between Business Growth and Effective Customer Contact Management.
Dan Goodstein, President of the Outsourcing Institute, talks to Lee Beardmore, Vice President and Chief Technology Officer, Capgemini Global Business Process Outsourcing. In this interview, Lee discusses RPA in Business Process Outsourcing and Gives Advice for Implementing Automation.
Frank Casale with episode 6 of The Transaction
Frank Casale assembling the Kodak dream team.
About the Transaction
Tales from the Road: Dogs and Shotguns
Interview David Etzler, President/CEO, Outsource World
Part 2: Interview David Etzler, President/CEO, Outsource World
Part 1: Interview David Etzler, President/CEO, Outsource World