Automation

Just as industrial automation (robots) have revolutionized how work gets done across the manufacturing industry we are now seeing another automation revolution happening where any organization that uses labor on a large scale for general knowledge process work, where people are performing repetitive, high-volume, highly transactional process functions. The recent advances in robotic process automation (RPA), cognitive computing and artificial intelligence (AI) will fundamentally change how work gets done!
Virtualized FTE’s or digital labor is revolutionizing the way we think about and administer business processes, IT support processes, workflow processes, remote infrastructure and back-office work. The result will deliver significant cost savings as well as provide dramatic improvements in accuracy, reduced cycle times and increased productivity in transaction processing while it elevates the nature of work by removing people from dull, repetitive tasks.
Outsourcing as we know it will be forever changed, large enterprises are rethinking how work gets done, and every industry will be impacted.

Frank Casale

Founder & CEO, IRPA AI
Content Chairperson
Ask the expert

Frank J. Casale is Founder and CEO of The Outsourcing Institute (OI) as well as the Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI). Established in 1993, OI is a global marketplace and community of 70,000+ execu...

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

Digital Convergence Conference

As the focus shifts from cost savings to creating more value for business, customers and employees, the nature of relationships between enterprises and their digital technology partners will move from contract terms and SLAs to one of collaboration and co-innovation. Enterprises today are breaking down walls between departments, connecting silos and embarking to create end […]

Capgemini’s Lee Beardmore Discusses RPA in Business Process Outsourcing and...

Dan Goodstein, President of the Outsourcing Institute, talks to Lee Beardmore, Vice President and Chief Technology Officer, Capgemini Global Business Process Outsourcing. In this interview, Lee discusses RPA in Business Process Outsourcing and Gives Advice for Implementing Automation.

By- Capgemini’s

RevAmerica 2015 – Frank Casale, Founder and CEO of Institute...

WALNUT CREEK, CA, April 01, 2015 /24-7PressRelease/ — Ahilia Inc., a global services, outsourcing and technology marketing consultancy, today announced that Frank Casale, the founder and CEO of the Institute for Robotic Process Automation (IRPA), will lead an industry panel on one of the hottest subjects in the outsourcing marketplace – Robotic Process Automation. Ahilia […]

Neo Group Chairman, Atul Vashistha, discusses Automation & Analytics Driving...

Global advisor, author of 3 books (Outsourcing Wisdom; The Offshore Nation; Globalization Wisdom) and frequent speaker. Founded Neo Group in 1999 with a singular focus on helping companies better leverage analysis and advice on global services and sourcing to achieve business objectives and address business challenges.

By- Outsourcing Institute

Solving the CIO’s Challenge For More Efficient and Resilient Business...

The CIO’s job is getting tougher every day. New obstacles to IT “normalcy” increase the complexity of management. The obstacles include BYOD and services-based IT delivery models, unexpected malware and security threats, and expanded compliance mandates. IT leaders are faced with greater management complexity and the looming impact that every second of downtime has on […]

By- IRPA

Smart Process Automation: The Why, What, How and Who of...

Robotics, aka Robotic Process Automation, is a buzzword in every Fortune 1000 boardroom and a headline at every conference. But just like that “new” actor you suddenly see in every movie, it’s been around for over a decade, and it’s already showing signs of age. Regulatory compliance, competition to deliver the best customer experience and the relentless drive for […]

By- IRPA

Latest IT staffers: Software robots for data entry and process...

New robotic process automation tools can take over mundane data entry and other process tasks for your IT team. View Entire Article Here

Outsourcing Contract Deals Are Getting Smaller

An agreement between defense contractor BAE Systems and provider CSC illustrates the changing nature of outsourcing View Entire Article Here

By- The Wall Street Journal