Vendor Management

Vendor management and governance is emerging as a top business priority. Organizations are recognizing that effective oversight of service delivery is essential to managing multi-vendor service delivery models, to achieving anticipated value and benefits from outsourcing and to complying with increasingly stringent regulatory compliance requirements. In structuring their vendor management functions, businesses are focused on enabling consistent and standard oversight of each provider, as well as transparency and visibility into the entire chain of service delivery. Increasingly, businesses are outsourcing the day-to-day administrative tasks of vendor management to a third-party provider, and finding that this approach yields significant cost and performance benefits.

The Disconnect – Buyers Are From Mars

Frank Casale, CEO, Outsourcing Institute discusses with colleagues why there is a common disconnect between outsourcing buyers and providers.

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By- Outsourcing Institute
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Selecting the Right Sourcing Provider for Long-Term Success

Selecting the right sourcing provider for long-term success.

Ask the Experts- Vendor selection considerations: Part 3

Vendor selection considerations with Frank Casale, OI and Ram Ariyur, SLK Global.

Cybersecurity Governance: Five Reasons Your Strategy May be Flawed –...

As threats to cyber security become increasingly ominous, sophisticated and unpredictable, CIOs must address risks ranging from denial of service attacks to natural disasters to disgruntled employees. Global organizations must also manage complex networks of service providers and scores of third-party suppliers, many of whom have access to customers, sensitive data and critical technology. In […]

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By- Alsbridge
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Effective Vendor Management — Devil in the Details

Vendor Management and Governance is all about the big picture – maintaining transparency into the multi-vendor ecosystem and ensuring that all the moving parts are seamlessly integrated and aligned. But the high-level oversight that characterizes effective vendor management must be built on a foundation of operational detail, characterized by process consistency and adherence to standards […]

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By- Alsbridge
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The Nuance of Language and Effective Vendor Management

“You keep using that word. I do not think it means what you think it means.” That’s what the swashbuckling character Inigo Montoya says in the 1987 cult movie The Princess Bride, in response to the villainous Vizzini’s repeated and incongruous exclamations of “Inconceivable!” While comically captivating, Inigo’s observation holds a potential lesson for executives […]

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By- Alsbridge
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Perspective Paper: 5 Ways to Develop a Successful Outsourcing Contract

A few key aspects of an outsourcing contract typically drive its projected savings and return on investment (ROI). You must carefully consider all of these areas to avoid mixed financial results on your outsourcing project. Strategizing the following five areas can help you develop a successful outsourcing contract.

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By- WGroup
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Strategy Brief: The Evolution of Managed Services

IT Must Shift from Provider to Integrator in this New Sourcing Model. An Evolving Landscape Global sourcing, open source, and Moore’s law have made technology widely available, standardized, and cheaper than ever. Further Cloud, Virtualization, As-a-Service, Business Platforms and new forms of delivery are changing the technology landscape.

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Six Predictions: Vendor Management Capabilities Take Center Stage

In today’s outsourcing marketplace, complex, multi-vendor service delivery models offer the potential benefit of leveraging best-of-breed capabilities. However, they also pose the formidable challenge of integrating and coordinating myriad players with varying roles and responsibilities and ensuring collaboration among a disparate team of providers. In addition, increasingly stringent regulatory requirements in many industries put the […]

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By- Alsbridge

Building a Foundation: The Role of the VMO in Regulatory...

Complying with regulations on third-party oversight represents an urgent imperative for banks and financial services firms. Oversight of any given third-party provider involves a number of functions and business units with widely varying priorities and areas of focus, and requires clearly delineating lines of responsibility and ownership. A Vendor Management Office (VMO) can play a […]

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