Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
BNY Mellon’s VP Innovation & Growth Strategy Leader, Michael Hoffman joins Outsourcing Institute President, Daniel Goodstein, to explore: Cutting costs and how to gain internal support How to create the business case and determine how to ensure ROI Defining what bank transformation to technology-as-a-service model mean and it’s impact The importance of having a Chief […]
Conference Co-Chairs, Anupam Govil and Gregory North join Outsourcing Institute President, Daniel Goodstein, to explore: Why do you need a digital roadmap? Where does enterprise transformation start? AI-Enabled enterprise: When is it coming? How to determine and ensure ROI Gregory and Anupam are co-chairs for the OAISS Roadshow, which is produced by the Outsourcing Institute […]
Few would dispute the fact that technology is core to a company’s competitive advantage and survival. But technology is also changing fast. Technologies that were little more than concepts five years ago are now mainstream. Companies are struggling to keep up, held back by legacy systems and tight budgets. Read More
Vendor management is increasingly becoming the primary role of IT. As the cost effectiveness, reliability and flexibility of third party services increase, more applications, infrastructure and platforms are moving from in-house to the cloud. This is driving a fundamental restructuring of IT with a greater focus on building relationships with providers and working with them […]
Digital Transformation is hot, no question about that. Every company knows they need a digital strategy. Every competitor is seeking a digital edge. Hundreds, no thousands of companies are out there right now, ready and willing to help you find your digital way. Talent is twice, no ten times more marketable when RPA or AI […]
PwC’s Digital Service Leader, Catherine Zhou, joins Outsourcing Institute President, Daniel Goodstein, to examine the shift of digital convergence and its impact within the enterprise. The interview explores: Differentiating Digital vs. Digitalization The Change of Business Models Explained in 3 Dimensions How to Leverage Traditional Regulatory Items The Future of Omni-Channel Customer Care Value of […]
The rise of financial technology—FinTech or InsurTech, for short—is changing the way people and companies save, pay, borrow, and invest. The environment includes tech companies, infrastructure players, and startups, along with incumbents. The FinTech formula for success is simple: use technology and mobile platforms to slash costs and bypass intermediaries. New competitors often offer low-cost […]
The mortgage and loan servicing industry is beginning a period of rapid change in the way business process services are delivered. Over the past few years, mortgage portfolios have not grown rapidly. For example, in the U.S., the largest residential mortgage market in the world, loans have grown only 7.3% from year-end 2012 to year-end […]
Transformation should take you where you want to go on the best route and in the best vehicle to get you there. Why are vacations usually more fun than transformation programs? We don’t start a family vacation by getting in a car and driving, we start by deciding where we want to go and determining if we […]
by Gregory North, Principal Digital Transformation – Outsourcing Institute Much of what has been written, for good reason, on the subject of automation has been about the impact on jobs, with topics including: How many jobs will be lost? What type of jobs are most or least likely to go first? How can one defend […]
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