Tech/ITO

IT Outsourcing is the use of external service providers to deliver IT services, such as application development & maintenance, as well as infrastructure solutions for businesses not generally in the tech business, allowing the customer organization to focus on their main business or cut costs and maintain their position in the marketplace. This can also include software-as-a-service (SaaS), Cloud & Mobile solutions, as well as cyber-security and other related IT managed services.

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

By- Frank Casale

Executive Expert Interview: Digital Convergence Keynote Preview with Samira Kaderali...

GE’s Digital Transformation Leader, Samira Kaderali joins Outsourcing Institute President, Daniel Goodstein, to explore: Goals behind GE Digital What’s made GE successful and actually industry-leading? GE’s motive behind decreasing outsourcing by 15% Insight on GE’s partnership models and their vision for the next several years Samira Kaderali presented the keynote presentation about digital disruption and the end of […]

By- The Outsourcing Institute

Executive Expert Interview: Digital Convergence Preview with Mark Etwaru, Digital...

Digital transformation leader who has worked with Estee Lauder, Broadridge, Johnson and Johnson and AIG joins Outsourcing Institute President, Daniel Goodstein, to explore: How transformation starts within the organization What’s the biggest hurdle to real transformation? The most exciting tech within social, cloud, mobile, AI and blockchain Pain points and the future of digital transformation […]

Transforming Revolutionary Technologies Into Successful Business Strategies

A majority of society feels threatened by impending concepts akin to ‘Digital Singularity’, when technology will have integrated itself into every aspect of our realities – how we live, work and play. In reality, the advent of artificial intelligence, automation and the like does not mean the end of humanity, but rather the beginning of […]

By- Avasant

The Top 9 Trends in Vendor Management

Multi-vendor systems are becoming the standard model for delivering outsourcing services in today’s workplace. This approach allows clients to leverage the best service for a particular business environment. However, multi-vendor delivery models also require a client organization to integrate multiple vendors with varying roles and coordinate their activities in an effective manner. Furthermore, many industries, […]

By- WGroup

How to Select the Right Sourcing Advisor

All Advisors are Different – Selection Starts with the Right RFP. In today’s dynamic technology environment, sourcing is increasingly utilized as a key component of global IT service delivery. As sourcing is a highly specialized and complex process, many IT and business executives consider hiring a specialized sourcing advisory to support the development of a […]

By- WGroup

Building Your Strategy for Technology Sourcing

An Evolving Landscape Global sourcing, open source, and Moore’s law have made technology widely available, standardized, and cheaper than ever. Further Cloud, Virtualization, As-a-Service, Business Platforms and new forms of delivery are changing the technology landscape. Although cost and service levels are still important, ensuring that IT is optimized to deliver value back to the […]

By- WGroup

Speed of Deployment Key to ROI Realization in Cloud HR

NelsonHall’s recently published (July, 2017) Targeting Cloud-Based HR Services market analysis report estimates the global cloud-based HR services market to be $15.2bn, and this is expected to continue its growth trajectory (~6.3% CAGR) to reach $20.6bn by 2021. With the largest portion of the market coming from cloud implementations (~44%), it’s interesting to find that […]

By- NelsonHall

Compliance & VMS Technology: Clients Identify Areas Where MSP Vendors...

NelsonHall recently published its 2017 Managed Services Programs (MSP)1 market analysis and NEAT vendor assessment, as part of which we interviewed the clients of leading MSP vendors to ascertain satisfaction levels across a range of MSP service criteria. And while we found that MSP is largely meeting or exceeding client expectations, there are a few […]

By- NelsonHall

Expert Interview with Tim Leger, SVP Business Process Transformation at...

Tim Leger joins Outsourcing Institute President, Daniel Goodstein, to dive deep into the digital transformation. Take a look at the interview to learn about: What are today’s enterprise looking for today? Where should you start on your digital journey, and what mile markers should you consider? Why having a digital strategy is so important What’s […]

By- The Outsourcing Institute

Digital Transformation – Taking Shared Service Models to the Next...

Shared services are a well-established key lever in business transformation, leveraging centralized operations, standardization of business processes and platforms, and outsourcing to reduce costs of operations. Organizations are now taking the power of shared services to greater levels through digital transformation using agile applications to rapidly redesign, automate and optimize business processes. View the replay […]

By- The Outsourcing Institute

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