Privacy and Data Security in Cloud Outsourcing
Discussion re: privacy and security issues.
Podcast with Vishal Ahluwalia: What is the most critical factor impacting decision to hire BPO provider.
What is the most critical factor impacting decision to hire BPO provider.
Selling Services to the US Market
Lessons learned and strategies for growing Costa Rican services exports.
Automation & Analytics: Innovation for Profitable Growth
IT Outsourcing 3.0
How Tech Support can Drive World Class Customer Experiences
The Disconnect – Buyers Are From Mars
Frank Casale, CEO, Outsourcing Institute discusses with colleagues why there is a common disconnect between outsourcing buyers and providers.
Hadoop for Enterprises
Tony Mataya, Managing Partner, ThinkSolutions, Vadim Lasenik, CEO, Luxoft EMEA, Sergey Bakulin, Big Data Scientist, Luxoft discus Big Data, infrastructure challenges, enterprise adoption challenges and case studies.
Selecting the Right Sourcing Provider for Long-Term Success
Selecting the right sourcing provider for long-term success.
Understanding Onshoring and its Benefits
Amrita Joshi, CEO, Ahila, Inc. and John Williams, Senior Vice President of Services, Collaborative Consulting discuss domestic sourcing, benefits and challenges, domestic sourcing as part of global delivery and a growing trend, value proposition, domestic sourcing models and key success factors.