Managing Principal, WGroup
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Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...
As threats to cyber security become increasingly ominous, sophisticated and unpredictable, CIOs must address risks ranging from denial of service attacks to natural disasters to disgruntled employees. Global organizations must also manage complex networks of service providers and scores of third-party suppliers, many of whom have access to customers, sensitive data and critical technology. In […]
Smart Cities is one of the fastest growing segments within the burgeoning internet of things (IoT) outsourcing market. Currently worth just ~$140m, NelsonHall forecasts the global market for Smart Cities IoT outsourcing to grow by 75% CAGR over the next five years, taking it to ~$2.15bn by 2020.
What is the most critical factor impacting decision to hire BPO provider.
Frank Casale, CEO, Outsourcing Institute discusses with colleagues why there is a common disconnect between outsourcing buyers and providers.
By- Outsourcing Institute
Tony Mataya, Managing Partner, ThinkSolutions, Vadim Lasenik, CEO, Luxoft EMEA, Sergey Bakulin, Big Data Scientist, Luxoft discus Big Data, infrastructure challenges, enterprise adoption challenges and case studies.
Amrita Joshi, CEO, Ahila, Inc. and John Williams, Senior Vice President of Services, Collaborative Consulting discuss domestic sourcing, benefits and challenges, domestic sourcing as part of global delivery and a growing trend, value proposition, domestic sourcing models and key success factors.
Maribeth Sivak, Principal Consultant, Business Advisory Services, ISG and Stanton Jones, Analyst, Emerging Technologies, ISG discuss cloud level set, HR SaaS: Market Trends, HR SaaS vs HR BPO, and considerations for prospective buyers. Market trends and key considerations
Atul Vashistha, Chairman, Neo Group discusses what ails outsourcing and solutions to leverage: supply intelligence models and supply intelligence monitoring program.
Frank Casale, Founder, CEO, Outsourcing Institute, Tom Young, Partner, ISG and Paul Reynolds, Director of Research, ISG discuss outsourcing market characteristics, top five reasons service providers lose deals and a strategy for success.
Joe Hogan, Managing Partner, Joe Hogan Consulting LLC and Jim Pullen, Client Engagement Director, Pomeroy discuss a client case study: business challenges client had, resolutions, business value achieved, and lessons learned.