IT Outsourcing

IT Outsourcing is the use of external service providers to deliver IT services, such as application development & maintenance, as well as infrastructure solutions for businesses not generally in the tech business, allowing the customer organization to focus on their main business or cut costs and maintain their position in the marketplace. This can also include software-as-a-service (SaaS), Cloud & Mobile solutions, as well as cyber-security and other related IT managed services.

Image

Jeff Romano

Managing Principal, WGroup
Content Chairperson
Ask the expert

Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...

It’s here.

Just when I thought I’ve seen and done it all, I recently experienced a “first” that will forever change the way I perceive and process the world around me. I received a phone call at home on Saturday morning from what seemed to be a friendly person asking for me and introducing herself. My initial […]

By- Frank Casale

Digital Labor – Impact on Outsourcing

The past two years have seen tremendous technological advancements in robotic process automation (RPA), intelligent automation, cognitive computing and Artificial Intelligence (AI). These disruptive technologies have moved from hype to reality, as the benefits of “digital labor” eclipse the benefits of physical labor. Nowhere more acutely is this felt than by the outsourcing community. Read […]

By- Raheem Hasan

Ask the Experts: The Cloud

Frank Casale, CEO, Outsourcing Institute and Gustavo Estrella, Offering VP, Data Center, Pomeroy discuss vision of the cloud, consumerization of the cloud and trends.

askthee

Clearing The Cloud of Uncertainty

What you need to know when considering IT Sourcing Engagement

clearing1

Business Aligned IT – Empowering IT to Influence Business Outcomes

Paul Pinto, Managing Director, Sylvan Advisory and Vijay Balasubramanian, VP & Global Head, CPG & eCommerce, HCL Americas, Inc discuss trends, response to trends and a case study.

You Might Be Ready for a Remote Database Administrator

A remote database administrator (DBA) can provide access to experts in performance tuning, backup and recovery, replication, or a host of other database focus areas for a fraction of the cost of a full-time resource. This paper will give you a few reasons why you might be ready for a remote database administrator.

IT Transformation: A Mixed Strategy Supporting IT-as-a-Service

IT transformation is broader than a vision or a strategy or a specific initiative. It is a fundamental shift from being a reactive IT culture to one that is intentionally driving business growth and becoming an IT-as-a-Service organization.

ittrans
By- Secure- 24

Application Development Strategy In A Mobile World

Bhavneet Bajaj, Partner, Avasant and Luis Saldana, VP Business Development, Dextra Technologies discuss application development strategy in a mobile world.

Effective Organizational Design for IT: Overcoming the 5 common Barriers

If you research organizational design for information technology (IT), you will find a plethora of articles and models touting the latest version of best practices, and detailing the difficulties of getting it right. Despite their best redesign efforts, the majority of organizations will report less than stellar results and very little improvement, if any, in […]

Industry Leader Q&A: Cyber Security

OI’s Frank Casale Talks Cyber Security with Xerox’s Mark Leary

Design & Developed by:

Pixel506