Managing Principal, WGroup
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Jeff Romano brings over 30 years experience in outsourcing facilitation, transition, governance design and operations experience in addition to IT procurement, program management and general operations management to WGroup. He has held posi...
Beth Cohen, Senior Infrastructure Architect, Cloud Technology Partners and Pete Nicoletti, Director of Security and Solutions, Virtustream discuss data center security and validating security.
Mike Sadowski, Software Development, Independent Consultant discusses software development outsourcing – a bit of history, typical pitfalls of offshore software development, agile dedicated teams – the modern approach and best practices.
Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
By- Frank Casale
The impact of Digital on Business Processes & the key to Business Transformation As digital stacks collide with process standardization, the outsourcing industry is going through a significant shakeup. Rapid adoption of BPaaS, Automation, IoT, Mobility and Intelligent Analytics is changing the way BPO is sourced and measured. From transforming the user experience to enabling […]