Category: User Experience

  • What’s Service Design All About? And why do I care?

    Service Design is all about…well, it’s about services. It’s a way to look at the big picture. It looks at the interaction between everyone involved in the service where they touch. It’s about looking at the whole journey, the people involved, and how they feel at different points in their journey. Another way to think […]

  • Design Problem Solving in Business

    It’s unfortunate and it’s true. But it’s not unavoidable. There are ways that let you stack the deck in your favor and increase your product or service’s chances of success. Design Thinking employs problem solving before the problems even appear in order to increase your success. Companies have to face the facts. It’s not enough […]

  • What is Rapid Prototyping and Why is it Important?

    You want to make products and solutions that work as soon as possible. The faster you can get your product out there, the faster you can start seeing ROI. The faster you can see a problem fixed and happy customers and clients. There are two common ways to develop products and they are both wrong. […]

  • How to Achieve Great User Experience

    We have two pieces of advice for you if you want to make sure you are giving your customers the best experience possible. The first piece of advice is this: Make sure your company and whatever websites, apps, or services they provide are functional, easy to use, accessible, and desirable. Functional: Simply put, they have […]

  • Siemens and General Electric gear up for the internet of things

    The American industrial giant is sprinting towards its goal. The German firm is taking a more deliberate approach Read More Here

  • How the Smart Energy IoT Market is Hotting Up

    How the Smart Energy IoT Market is Hotting Up

    NelsonHall estimates the Smart Energy IoT outsourcing market to be worth ~$260m in 2016, sitting third behind the Connected Car and Smart Manufacturing IoT markets. Smart Energy is of major importance, with government policy around the world strongly influencing its widespread adoption, and here I take a brief look at the background of the Smart Energy IoT market, […]

  • Smart City IoT Outsourcing Market to Top $2bn by 2020

    Smart City IoT Outsourcing Market to Top $2bn by 2020

    Smart Cities is one of the fastest growing segments within the burgeoning internet of things (IoT) outsourcing market. Currently worth just ~$140m, NelsonHall forecasts the global market for Smart Cities IoT outsourcing to grow by 75% CAGR over the next five years, taking it to ~$2.15bn by 2020.

  • IoT in Manufacturing: It’s Not Just About Efficiency

    When you imagine how manufacturing companies might be making use of the Internet of Things (IoT), chances are the first image that comes to mind is of factory robots. These and SCADA systems have been providing remote monitoring and management systems for many years, well before the term IoT was coined. And, as you’d expect, […]

  • Internet of Things: Connected Vehicle Market Driving Towards $1.5Bn by 2020

    This is the first in a series of blogs looking at various aspects of the Internet of Things (IoT) market. Here I take a look at the use of IoT in the connected vehicle space, and at the shape of market potential. Click below to view.

  • Is this a New Beginning for Industry-Specific BPO?

    Is this a New Beginning for Industry-Specific BPO?

    Extract from presentation ‘Outsourcing Game Changers & the New Digital Economy’ April 2016 by NelsonHall CEO, John Willmott Where is the Internet of Things currently being deployed? Click below to view.