Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation. From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]
By- Frank Casale
Introduction Shared Service Centers (SSC) continue to deliver greater value year over year. In Deloitte’s 2017 Global Shared Services Survey, 3 out of 4 respondents saw productivity increases of 5% or more in the past year. Due to the success of SSCs, companies tend to expand the scope of shared service initiatives, integrating increasingly more […]
Can the costs associated with financial processing be alleviated? CEO of Digital Asset Holdings, Blythe Masters, discusses how.
Today’s marketing challenge: creating content that stands out in a media saturated world Customers today are inundated with marketing messages—by some counts, thousands of messages each day. They’ve also changed how they consume content. In addition to traditional channels, customers are interacting with new channels, such as web, mobile, and social media. How can financial […]
As Transformation CIO, Louise has worked on major Global CIO transformation for over 13 years in a number of major successful transformation roles, covering IT commercial sourcing, Organisation design, Data Strategy, SMART store digital, IT Innovation, Major cost reduction, Sourcing Strategy, Strategic objectives, Performance management, IT cost transparency recharges, PMO and Global Portfolio, investment manager […]
Thought Leadership Panel titled “The New Economic Development Model for a Digital World”
IT Must Shift from Provider to Integrator in this New Sourcing Model. An Evolving Landscape Global sourcing, open source, and Moore’s law have made technology widely available, standardized, and cheaper than ever. Further Cloud, Virtualization, As-a-Service, Business Platforms and new forms of delivery are changing the technology landscape.
A few key aspects of an outsourcing contract typically drive its projected savings and return on investment (ROI). You must carefully consider all of these areas to avoid mixed financial results on your outsourcing project. Strategizing the following five areas can help you develop a successful outsourcing contract.
One of the biggest myths about user experience is that it is something you can assign to just one person in your company. Let me tell you right now, if you just assign a designer to UX and wash your hands of it, then it won’t work. UX is more than one person. UX is […]
It’s crucial for the success of your product, service, strategy, and ultimately business, to fully integrate user experience into your strategy, design, and development processes. It saves time and money, ultimately boosting your ROI, which is every company’s goal. But it leads to one important question: Who will lead your UX efforts? You have to […]
Gregory North joins Outsourcing Institute President, Daniel Goodstein, to examine digital convergence and transformation within the enterprise. The interview explores: What is Convergence and What is Happening in the Marketplace? Buyers vs. Providers – How will I Be Effected by Digital Convergence? Advice on How to Go About Digital Transformation: Digital Acuity vs. Digital Agility […]
By- The Outsourcing Institute
In Part I of this two-part interview, Frank Casale,Founder and CEO of the Outsourcing Institute, sits down with Peter Iannone of Alsbridge and Gene Chao of CSC to discuss the Barriers and Breakthroughs of Defining Digital in the World of Banking
Beth Cohen, Senior Infrastructure Architect, Cloud Technology Partners and Pete Nicoletti, Director of Security and Solutions, Virtustream discuss data center security and validating security.
Mike Sadowski, Software Development, Independent Consultant discusses software development outsourcing – a bit of history, typical pitfalls of offshore software development, agile dedicated teams – the modern approach and best practices.
Xerox’s Chief Process Officer (Gregory North) Discusses Transformation and Affecting Change Inside Client Organizations.
In Part I of this two-part interview, Frank Casale, Founder and CEO of the Outsourcing Institute, sits down with Peter Iannone of Alsbridge and Gene Chao of CSC to discuss the Barriers and Breakthroughs of Defining Digital in the World of Banking
WALNUT CREEK, CA, April 01, 2015 /24-7PressRelease/ — Ahilia Inc., a global services, outsourcing and technology marketing consultancy, today announced that Frank Casale, the founder and CEO of the Institute for Robotic Process Automation (IRPA), will lead an industry panel on one of the hottest subjects in the outsourcing marketplace – Robotic Process Automation. Ahilia […]
NEC Telecom Software Philippines (NSP) is located in Manila and is a subsidiary of NEC Corporation of Japan. NSP develops technologies for broadband and mobile communications, as well as IT and network solutions that meet the highest level of customer satisfaction with their high-quality output.
When business users—and sometimes even IT personnel—“go rogue” and deploy unsanctioned equipment and applications, a lot of problems can occur. Here’s a guide to the causes, implications and solutions of shadow IT.
Learn why LATAM is considered a key source for services, what are the most important requirements when looking for a provider in LATAM, the real story of Costa Rica and a CIO’s experience.