Category: Tech/ITO

  • Executive Expert Interview: Digital Convergence Keynote Preview with Samira Kaderali at GE

    Executive Expert Interview:  Digital Convergence Keynote Preview with Samira Kaderali at GE

    GE’s Digital Transformation Leader, Samira Kaderali joins Outsourcing Institute President, Daniel Goodstein, to explore: Goals behind GE Digital What’s made GE successful and actually industry-leading? GE’s motive behind decreasing outsourcing by 15% Insight on GE’s partnership models and their vision for the next several years Samira Kaderali presented the keynote presentation about digital disruption and the end of […]

  • Digital Convergence Conference 2018 Presentations

    Digital Convergence Conference 2018 Presentations

    Thriving in the Digital Age: Leveraging the Power of Digital Transformation in Enterprise Sourcing   Keynote: Mainstreaming Digital: From Sourcing to Enterprise Transformation Tanvir Khan, President & Global Head, NTT DATA View Here   Reach the Peak in your Digital Transformation Journey Tim Leger, SVP – Business Process Transformation, Sutherland View Here   Case Study: […]

  • Executive Expert Interview: Digital Convergence Preview with Yolanda Williams at Walmart

    Executive Expert Interview:  Digital Convergence Preview with Yolanda Williams at Walmart

    Walmart’s Senior Manager and Principal Technology Manager, Yolanda Williams joins Outsourcing Institute President, Daniel Goodstein, to explore: Getting started with transformation and who should be involved How to scale transformation How to balance the need for speed of transformation and innovation with governance The future of digital and transformation at Walmart Yolanda Williams will delve into […]

  • Executive Expert Interview with BNY Mellon’s Michael Hoffman

    Executive Expert Interview with BNY Mellon’s Michael Hoffman

    BNY Mellon’s VP Innovation & Growth Strategy Leader, Michael Hoffman joins Outsourcing Institute President, Daniel Goodstein, to explore: Cutting costs and how to gain internal support How to create the business case and determine how to ensure ROI Defining what bank transformation to technology-as-a-service model mean and it’s impact The importance of having a Chief […]

  • Executive Expert Interview: Digital Convergence Preview with Mark Etwaru, Digital Transformation Leader

    Executive Expert Interview:  Digital Convergence Preview with Mark Etwaru, Digital Transformation Leader

    Digital transformation leader who has worked with Estee Lauder, Broadridge, Johnson and Johnson and AIG joins Outsourcing Institute President, Daniel Goodstein, to explore: How transformation starts within the organization What’s the biggest hurdle to real transformation? The most exciting tech within social, cloud, mobile, AI and blockchain Pain points and the future of digital transformation […]

  • Transforming Revolutionary Technologies Into Successful Business Strategies

    Transforming Revolutionary Technologies Into Successful Business Strategies

    A majority of society feels threatened by impending concepts akin to ‘Digital Singularity’, when technology will have integrated itself into every aspect of our realities – how we live, work and play. In reality, the advent of artificial intelligence, automation and the like does not mean the end of humanity, but rather the beginning of […]

  • Delivering Better Healthcare with IT Strategic Sourcing

    Delivering Better Healthcare with IT Strategic Sourcing

    Our client is a major, nonprofit medical center, with a highly decentralized business model made out of several clinical specialties operating as separate entities, each with its own IT services group. This decentralized model made sense at first because each institute had different IT service level needs. However, changes in the healthcare industry forced the […]

  • 10 principles for winning the game of digital disruption

    10 principles for winning the game of digital disruption

    A high-stakes global game of digital disruption is currently underway. It is enabled by the latest wave of technology: advances in artificial intelligence, data, robotics, the internet of things, and new software-enabled platforms. As a result, the prevailing business models in every industry could drastically change. For every company, this is an immense opportunity to […]

  • What’s Service Design All About? And why do I care?

    Service Design is all about…well, it’s about services. It’s a way to look at the big picture. It looks at the interaction between everyone involved in the service where they touch. It’s about looking at the whole journey, the people involved, and how they feel at different points in their journey. Another way to think […]

  • OAISS Dallas – Presentations

    2018 Look Ahead and the Digital & Automation Marketplace Everything is going digital. Everyone knows they must automate. But what really is the current state of the digital and automation landscape? Which trends are taking root? What topics are new, noise, necessary…? Carlos explores how today’s digital toolset will enable bold transformations in enterprises around […]