Digital Services

The convergence of software, services and digital channels is resulting in a paradigm shift within the Services industry. Traditional services firms are transforming to help their customers through the Digital journey. Organizations are increasingly relying on Service providers as partners to help them transform into a Digital enterprise.  By combining the power of Digital Services such as analytics, mobility, IoT, automation and cloud, organizations can enhance customer engagement, improve performance and drive new growth opportunities in a Digital world.

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Anupam Govil

Avasant
Content Chairperson
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Anupam has over 25 years of experience providing sourcing, business and globalization advisory services to global enterprises and private equity funds. He has advised technology and services firms on their global expansion plans through a c...

Expert Interview: Time Warner’s Rohith Nandagiri on Digital Development

Ahead of the Digital Convergence Conference, Dan Goodstein, President at the Outsourcing Institute sat down with Rohith Nandagiri, Director of Global Technology at Time Warner to dive deep into digital development. The Interview Explores: What’s happening in the marketplace: evolutionary vs. transformative vs truly revolutionary The importance of methodology and strong collaboration in the enterprise […]

By- The Outsourcing Institute

Expert Interview with Cognizant’s Chief Strategy Officer for Digital Business,...

Paul Roehig joins Outsourcing Institute President, Daniel Goodstein, to discuss digital transformation in the enterprise. The Interview Explores: Challenges For Service Providers Adapting To The Digital Age Advice For Legacy-Centric Organizations: How to Start Your Digital Journey How To Transform Your Enterprise Through Cost Saving Solutions Future Of Work: Advice To College And Parents Join […]

By- The Outsourcing Institute

Digital and Cloud Solutions – Impact of OpEx Solutions on...

Global CapEx growth is projected to surmount global GDP growth over the next decade as capital intensive industries strive to meet the world’s demand for energy, resources, information, mobility, and connectivity. As such, CapEx optimization is on the top priority list of most corporate leaders worldwide. Owning to its practice of providing a rate of […]

By- Avasant

The Cloud Shift: The rapid adoption of cloud services for...

The increased uptake of cloud services is reflected in global IT spending trends that have been steadily shifting from traditional IT offerings to cloud, otherwise known as “cloud shift”. Rapid improvement in cloud platforms, security, network reliability and cloud-based applications has led to the adoption of cloud in ways that were hitherto unprecedented. The industry […]

By- Avasant

Crossroads of the Utilities Sector Business Model

These are very interesting times for the Utilities sector. The business model, which has served the industry and their customers so well in the last fifty years or more, now seems at risk in the long run, especially in developed economies. With unprecedented technology shifts, new regulations and evolving customer expectations, the utilities players need […]

By- Avasant

Renewable Integration Trends, Challenges and Digital Measures

An electricity consumer receives a message on his smart-phone application, informing him of a cloudy forecast for the next day. The application also advises him to fully charge up his home storage batteries from his solar roof-top system so that he can draw down the charge when cost of grid-electricity shoots up. While this may […]

By- Avasant

Digital Business Transformation for Airports: Trends and Best Practices

Learn about technology solutions for Six Major Levers of Digital Transformation at Airports: Customer Experience Improvements Passenger Flow Improvements Airport Process Optimization Airport Economic Lifecycle Optimization Revenue Optimization Partnership Innovations  

By- Avasant

The Development of the Digital Economy

A Framework to Bridge the Digital Divide and Reap Digital Dividends Digital technologies have proliferated rapidly in the last two decades, more heavily so over the last decade. Internet penetration and mobile phone adoption has increased; a number of new digital tools that aid businesses, consumers and governments have been created. While the growth of […]

By- Avasant

Robotic Process Automation in Banking: The Secret to Digital Transformation

Robotic Process Automation in Banking: The Secret to Digital Transformation Robotic Process Automation (RPA) is fast emerging as a highly efficient way to help financial institutions support their digital transformation initiatives. Best of all, you don’t need to wait months or even years to see the results. In an industry that is constantly looking to […]

By- IRPA

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