Digital Services

Digital Services

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Anupam Govil

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Anupam has over 25 years of experience providing sourcing, business and globalization advisory services to global enterprises and private equity funds. He has advised technology and services firms on their global expansion plans through a c...

Crossroads of the Utilities Sector Business Model

These are very interesting times for the Utilities sector. The business model, which has served the industry and their customers so well in the last fifty years or more, now seems at risk in the long run, especially in developed economies. With unprecedented technology shifts, new regulations and evolving customer expectations, the utilities players need […]

crossroads
By- Avasant

Digital – The Key to Unlocking Operational Transformation: Using Analytics...

Today’s companies are no longer satisfied with traditional slow-burn outsourcing models. To achieve improvements in business outcomes as well as step changes in process costs, they must match skills with new “digital” competitors, with the following objectives: Greater automation and digitalization of both front- and back-office activity resulting in a step change in both cost […]

dig
By- The Outsourcing Institute

Digital and Cloud Solutions – Impact of OpEx Solutions on...

Global CapEx growth is projected to surmount global GDP growth over the next decade as capital intensive industries strive to meet the world’s demand for energy, resources, information, mobility, and connectivity. As such, CapEx optimization is on the top priority list of most corporate leaders worldwide. Owning to its practice of providing a rate of […]

By- Avasant

Digital BPO Webinar Series: Bringing Agility to Governance & Pricing

Today’s companies are no longer satisfied with traditional slow-burn outsourcing models. To achieve improvements in business outcomes as well as step changes in process costs, they must match skills with new “digital” competitors, with the following objectives: Greater automation and digitalization of both front- and back-office activity resulting in a step change in both cost […]

diggg
By- The Outsourcing Institute

Digital Business Transformation for Utilities Trends and Best Practices

Trends and Best Practices. Major Levers of Digital Transformation at Utilities.

av2
By- Avasant

Digital Transformation: Does It Require A New Kind Of Leadership?

Sitting in Silicon Valley last month, listening to start-ups and tech evangelists while looking at this story on the European Commission’s plans for free WiFi in public spaces, it felt as if the rest of the world – and far away Europe – was very dated. Is that an inevitable perspective from that unique vantage point […]

Discussing the new Hewlett Packard Enterprise, Digital Strategy and RPA...

In this interview Dan Goodstein, President of the Outsourcing Institute sits down with Danila Meirlaen VP, Worldwide Business Process Services and Richard Mason, Chief Technologist of Business Process Services of Hewlett Packard Enterprise.

danil
By- Outsourcing Institute

Driving Digital Transformation from the CIO Suite

When done right, digital transformation can produce real, impactful results. We present here a client case study of a digital transformation project for Greater Toronto Airports Authority.

avas
By- Avasant

Executive Interview: Former Citi CIO Discusses Cyber-Security on Wall Street

The Outsourcing Institute’s Daniel Goodstein recently sat down with Bob Wilkinson, Former CIO at Citi, and the Program Co-chair of the Upcoming Wall Street Tech Conference this Spring. Hear the challenges facing BFSI execs regarding risk, Cyber-security, & How Digital and Cloud Technologies are Affecting Wall Street. In this interview they will explore: • Top […]

By- Outsourcing Institute

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