Automation

Just as industrial automation (robots) have revolutionized how work gets done across the manufacturing industry we are now seeing another automation revolution happening where any organization that uses labor on a large scale for general knowledge process work, where people are performing repetitive, high-volume, highly transactional process functions. The recent advances in robotic process automation (RPA), cognitive computing and artificial intelligence (AI) will fundamentally change how work gets done!
Virtualized FTE’s or digital labor is revolutionizing the way we think about and administer business processes, IT support processes, workflow processes, remote infrastructure and back-office work. The result will deliver significant cost savings as well as provide dramatic improvements in accuracy, reduced cycle times and increased productivity in transaction processing while it elevates the nature of work by removing people from dull, repetitive tasks.
Outsourcing as we know it will be forever changed, large enterprises are rethinking how work gets done, and every industry will be impacted.

Frank Casale

Founder & CEO, IRPA AI
Content Chairperson
Ask the expert

Frank J. Casale is Founder and CEO of The Outsourcing Institute (OI) as well as the Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI). Established in 1993, OI is a global marketplace and community of 70,000+ execu...

What’s on the Minds of CXO’s Investigating RPA & Intelligent...

Our new Cognirati video blog, created by IRPA founder Frank Casale, delivers a sneak peek into what CXOs are most concerned with when it comes to RPA & Intelligent Automation.  From getting clarity on industry jargon, figuring out where to started, deciding whether to make vs. buy, sorting out the pricing confusion and understanding where […]

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By- Frank Casale

Digital Convergence Recap with Co-Chairs Anupam Govil & Gregory North

Dan Goodstein, President at the Outsourcing Institute sat down with Co-Chairs Gregory North, Principal of Digital Transformation Practice of Outsourcing Institute, and Anupam Govil, Partner of Avasant to recap the Digital Convergence Conference. The Interview Explores: What differentiates the Digital Convergence Conference from others? Why is it important for the industry to get together to […]

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2017 and Automation: My Predictions

Well, just when you thought that all 2017 predictions were behind you, here I am with the ones that will likely have the most impact on your industry, your company, and your career. Read More Here 

2017 Travel Tech Trends – Insights to Surf a Changeable...

The travel industry is increasingly fragmented, full of different players in a very competitive environment; this situation leads to massive restructuring at all levels, disruption of vertical value chains, and “friend-enemies” environments.

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By- Avasant

5 Steps to More Effective Change Management When Implementing Automation...

Change management is often the most difficult part of an IT project, regardless of the technology that’s being implemented. Many companies struggle with getting buy in from key stakeholders and encouraging adoption when end users have been doing things a particular way for years and are resistant to change. This is especially true when implementing […]

By- Hyland

An “Ask Me Anything” Webcast on Intelligent Automation

The Institute for Robotic Process Automation and Artificial Intelligence (IRPA AI) hosted a unique “Ask Me Anything” webcast in which you the viewer could ask questions directly to IRPA AI founder and CEO Frank Casale and Jennifer Valenti, the head of client strategy and transformation at Workfusion. Jen discussed the process of planning, evaluating, and selecting intelligent […]

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By- IRPA AI

Automated work force

Robots are no longer just speeding up processes on assembly lines; they are making inroads into offices around the world. Intelligent software is set to supplant a number of white-collar jobs, which is a cause for excitement and apprehension. Frank Casale, founder and chairman emeritus of the Institute for Robot Processing Automation (IRPA) and president of arago US, explains […]

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Best Practices for Rolling Out RPA

Analysts called 2016 “the year of the robot.” Now that we’re into 2017, what can we expect? As more organizations make robotic process automation (RPA) a key digital transformation strategy, many questions have arisen regarding the best use cases, the use cases to avoid, and how to build a center of excellence (COE) to expand […]

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By- IRPA AI

Beyond RPA: How AI-Based Systems are Ushering in the Next...

Frank Casale, Founder of Institute for Robotic Process Automation sits down with Naresh Kothari, AVP & Head – Business Development, EdgeVerve (Americas), in a two-part video interview to discuss how AI-based systems are ushering in the next wave — going beyond RPA — to deliver enterprise efficiencies and transformation.  Check out the videos for expert […]

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By- IRPA AI

Beyond RPA: How AI-Based Systems are Ushering in the Next...

Frank Casale, Founder of Institute for Robotic Process Automation continues his discussion with Naresh Kothari, AVP & Head – Business Development, EdgeVerve (Americas), on Beyond RPA: How AI-Based Systems are Ushering in the Next Wave.  In this video interview, you’ll hear about the differences between cognitive and traditional RPA — and when to apply which […]

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By- IRPA AI

Capgemini’s Lee Beardmore Discusses RPA in Business Process Outsourcing and...

Dan Goodstein, President of the Outsourcing Institute, talks to Lee Beardmore, Vice President and Chief Technology Officer, Capgemini Global Business Process Outsourcing. In this interview, Lee discusses RPA in Business Process Outsourcing and Gives Advice for Implementing Automation.

By- Capgemini’s

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